Case Study

A Manufacturer Needed to Improve Duty of Care on a Global Scale

When you manage a global business with complex travel needs, Duty of Care is a worldwide responsibility and a critical issue.

The Challenge

A manufacturer of computer accessories with offices in multiple countries has complex travel patterns. When a crisis erupted at a particular location, the company took their responsibility to ensure their employees’ safety seriously. In accordance with company values, the manufacturer was committed to meeting the highest standards of care. However, the wide jurisdictional variation surrounding global Duty of Care posed significant challenges to the organization when it came to supporting those values and fulfilling their legal obligations.

The Strategy

Uniglobe Travel worked closely with the executive responsible for Duty of Care to assess the company’s travel patterns, risks, and internal responsibilities. After reviewing these factors, Uniglobe developed a comprehensive risk management program. The solution included a personalized URL for each traveler and a centralized global view of both current and upcoming travel.

"We need to be able to manage a remote crisis from a central point."

The Result

The solution enabled the client to address risk factors across multiple jurisdictions with greater clarity and ease. This comprehensive level of oversight gave the executive responsible for travel greater confidence in the organization’s ability to expand while meeting their legal requirements, upholding the company values, and ensuring employee satisfaction and safety.